Terms of Service

Terms of Service

Welcome to Ayatopia, your premier destination for ticketing to the fantastic realms of the Aya Universe. These Terms of Service outline the rules and regulations for using Ayatopia’s services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1. Acceptance of Terms

By creating an account, purchasing tickets, or otherwise using our services, you confirm that you are at least the age of majority in your jurisdiction and you accept these Terms of Service and our Privacy Policy.

2. Definitions

  • ‘Service’ refers to the ticketing services provided by Ayatopia.
  • ‘User’ refers to anyone who accesses the Ayatopia website and utilizes our services.
  • ‘Ticket’ or ‘Tickets’ refers to the passes sold through Ayatopia that grant entry to specific events or experiences within the Aya Universe.
  • ‘Purchase’ or ‘Transaction’ refers to the act of buying tickets through our platform.

3. User Accounts

To access certain features of our services, users may be required to create an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Update your account information to keep it accurate, current, and complete.
  • Notify us immediately of any unauthorized use of your account or any other breach of security.
  • Assume responsibility for all activities that occur under your account.

4. Ticket Purchases

When you purchase a ticket through Ayatopia, you agree to the following terms:

  • All ticket sales are final and non-refundable unless otherwise stated.
  • Ticket prices are subject to change at any time, though the price at the time of transaction will be honored.
  • We reserve the right to limit the number of tickets purchased per transaction per person.
  • Users must provide valid and accurate information for the ticket purchase.

5. Event Changes and Cancellations

Ayatopia strives to provide accurate and up-to-date information regarding events and experiences. However, events may be subject to change or cancellation for reasons beyond our control. In the event of significant changes or cancellations:

  • We will make reasonable efforts to inform users as soon as possible.
  • Refunds or exchanges, if applicable, will be conducted as per the event organizers’ policies.
  • Ayatopia is not responsible for any travel or accommodation costs incurred due to changes or cancellations.

6. User Conduct

Users agree to use the services in a manner that is lawful and appropriate. Prohibited activities include, but are not limited to:

  • Posting or transmitting false, harassing, abusive, or otherwise objectionable content.
  • Conducting unauthorized commercial activities, including but not limited to soliciting users without our consent.
  • Engaging in any form of automated access or data mining of our services without express permission.

7. Intellectual Property

All content provided by Ayatopia, including text, graphics, logos, and software, is the property of Ayatopia or its licensed partners and is protected by copyright, trademark, and other intellectual property laws. Users do not acquire any ownership rights through the use of our services.

8. Disclaimers

Ayatopia provides services ‘as is’ and ‘as available’ without warranties of any kind. To the fullest extent permitted by law, we do not warrant that:

  • The service will be uninterrupted, secure, or error-free.
  • Any defects in the service will be corrected.
  • The service or server that makes it available is free of viruses or other harmful components.

9. Limitation of Liability

In no event shall Ayatopia or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ayatopia, its affiliates, and their respective officers, directors, and employees from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney’s fees) arising from your use of the services or violation of these terms.

11. Modifications to These Terms

Ayatopia reserves the right to modify these Terms of Service at any time. Changes will become effective immediately upon posting the updated terms on our website. Your continued use of the services following the posting of changes constitutes your acceptance of such changes.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Ayatopia operates, without regard to its conflict of law provisions.

13. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users or Ayatopia.

14. Miscellaneous

If any provision of these Terms of Service is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. These terms constitute the entire agreement between you and Ayatopia regarding your use of our services.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the appropriate channels provided on our website.

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